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PRESCRIBER
ORDERING PROCEDURE
SUBMIT ORDERS VIA EMAIL
Please email all prescriptions and order details to orders@ascendrx.com.ph. No e-commerce portal will be used at this time.
PRESCRIPTION REQUIREMENTS
UPLOAD a valid prescription indicating the following details:
• Patient name, birthdate, and address
• Indication that the item is a compounded medication
• Required compound (generic name, potency/strength, net weight or volume, quantity, dosage form, and UOM)
• Directions for use (Signa)
• Physician’s signature, PRC license number, and S2 number for regulated compounds
LEAD TIME AND ORDER CUT-OFFS
• Daily cut-off: 12:00 NN
• Standard lead time: Two (2) working days from receipt of complete requirements
• Bulk quantities may require additional time—please coordinate with our Dispensary Team
PAYMENT INSTRUCTIONS
Bank Transfer Only
PNB Account No.: 111171201184
Account Name: AIX Ventures Corp.
Kindly send proof of payment to orders@ascendrx.com.ph for validation.
PICK UP
• Orders may be picked up at Ascend Rx (previously Apotheca Integrative Pharmacy)
• Original prescription must be surrendered upon pick-up
DELIVERIES
Delivery options remain available. Our team will coordinate applicable fees and schedules.
STORAGE & HANDLING
We strictly follow cold-chain handling protocols, particularly for sterile preparations, through our accredited logistics partner.
WHO WE ARE
CUSTOM SERVICE
COMMUNITY
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